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Privacy Policy

Summary

We respect the privacy of our customers. Our Privacy Policy explains how and why we collect information. All information collected by Blinds4me is kept private and is not passed to third parties.

Gaining and keeping the trust of the customer is of paramount importance to us. Accordingly, we strictly protect personal details and do not pass these to any third parties unless:

  • it is necessary to fulfil customer’s instructions
  • to be able to offer functionality of the website
  • if we believe it is justified and necessary in case of legal procedure or court order

How and what information is collected

Some information is collected by Blinds4me when you use the website or when you contact us. This includes the following:

  1. Details provided by you when filling out the "contact us" form, reviews or when you contact us by email or zopim live chat facility. These usually include customer’s name, telephone number and email address.
  2. Information provided by the user when registering on our website. These include: name, address, telephone number, email address and password. Please note the passwords are encrypted and we do not have access to them.
  3. Information provided by you when placing the order on our website or by email: name, billing and delivery address, email address and telephone number and information about your card details stored and collected by Sage Pay.
  4. When a user visits our website by clicking on a hyperlink inserted on a third party’s website, we automatically receive the URL address of this 3rd party website. We also receive the IP of the user’s computer or proxy server, operational system and details of the type of browser used.
  5. Some information is collected in cookies. Please refer to our cookie policy to find out more about our use of cookies.

Why we collect the information and how is it collected

  1. By providing the personal information on this website, the user voluntary accepts the terms and conditions and agrees to our processing of personal data in the manner described in Privacy Policy of Blinds4me. Passing over any confidential information is in accordance with applicable law, it is entirely voluntary on the user’s part. The user has the right to withdraw or modify the expressed consent to the collection and processing of the information.
  2. We communicate with the user by email, phone and notifications on our website e.g. welcome messages.
  3. The information collected through contact forms, order confirmations or emails enable us to deal effectively with your queries and process your order.
  4. The majority of the information collected through cookies helps us to improve our website to enable us to offer you the best service and browsing experience possible. Please note, this information is presented us as general statistics, we are not able to identify your personal data.

User’s rights and obligations

  1. The user has the right to access, modify, correct and remove the information controlled by Blinds4me.co.uk. The users can request us to access and provide the information retained which relates to them.
  2. If the user decides to delete the account, we still might need to retain some information relating to the user as per the legal requirement.

 

Please note. We reserve the right to change any of the terms at any time without prior notice.

This page was last updated on 25 May 2018.